Signing in
- Sign in with your email and password, or with Continue with Google, Facebook or Apple on the login page.
- Forgot your password? Click Forgot password? on the login page and we'll email you a link to set a new one.
- Want a new password? Signed in, go to the Dashboard → Change your password: enter your current password and the new one. We email you to confirm the change. Signed up with Google, Facebook or Apple? You can set a password there too, so you can also sign in with your email.
- You stay signed in for two weeks on your own device. If you're signed out after a long break, log in again and you'll go straight back to the page you were on.
- The Dashboard shows your credit balance and every credit used or added.
Confirming your email and phone
- Every member confirms their email by clicking the link we send — it's needed before using the AI tools. Didn't get it? Use Send it again at the top of any page and check your spam folder.
- New members also add their name and confirm a mobile number with a texted code. Each number can be on one account only, which keeps free credits and trials fair. We never share your number or send marketing texts.
- Your free sign-up credits are added once these steps are done.
Your details and emails
- Under Your details on the Dashboard you can add or change your first name — we use it to greet you in emails.
- The same box has Email me AidMyCV news, tips and offers. Untick it to stop those emails, or use the Unsubscribe link at the bottom of any of them. Job alert emails have their own settings on the Job Searches page.
Your resumes and data
- Your resumes, cover letters and photos are stored privately and are only available to you when you're signed in.
- Photos you add to the resume builder are deleted from our server after 30 days (your built Word file keeps its own copy).
- AidMyCV never applies to jobs or contacts employers on your behalf.
Need help with your account?
For anything we need to look at — a payment, missing credits, deleting your account — use the Contact Us form.
Common questions
How do I delete my account?
Go to Dashboard → Delete my account (or open delete-account.php). It deletes your account and all of its data right away and cancels any monthly plan. Can't sign in? Enter your email on that page and we'll send you a link to confirm.